Hello Denver Cupcake Truck Fans!
As many of you noticed, we posted on Facebook yesterday a mention of having recently encountered issues with Denver Zoning regarding where we can and cannot be/park. It is our goal to resolve and better understand Zoning regulations by months end. Don’t be alarmed, The Denver Cupcake Truck isn’t going away or closing up! We love the streets of Denver and only want to learn how we can be on them without “breakin’ the law”!
We’d love your input and thoughtful advice, my area of expertise as you all know is cupcakes and smiles! Chime in, email me @ thedenvercupcaketruck@cake-crumbs.com or message me on Facebook @ The Denver Cupcake Truck.
By spring time we will be in full swing. For now we will be at private and public events that we are formally invited to be at. Keep an eye on our Facebook updates as we have a few public events lined up in January.
A little history on our plan and process for The Denver Cupcake Truck
In April 2010, we decided to create this amazing truck to drive around town and make random, spontaneous and surprise stops. We never set out to have the truck park in one spot and not move. The Denver Cupcake Truck belongs to Cake Crumbs Bakery; if we wanted another location we would have opened another bakery. We wanted a roaming truck to spread cheer and cupcakes throughout the city, not to a single location. When we went to get the truck licensed we were told by Denver Excise and License that we needed an inspection by Denver Environmental Health and Safety. Once we passed their inspection, we were good to go. According to Denver Excise and License we were free to park anywhere in town as long as it was legal and at least 200 feet from a competing business, didn’t impede pedestrian or street traffic. Super, we were on our way to having a great season while selling cupcakes throughout Denver.
Surprisingly, In November and December 2010 we were hassled over and over by Zoning and Code Enforcers, learning we were not allowed to carry on as we had all spring and summer. After questioning the city employees that approached the truck who made threats of tickets and “mandatory” court, the answers we got were vague, gray and sometimes unavailable.
Here are a few facts we have been told by Denver Inspectors and Zoning:
1. We are not allowed to park at a meter.
2. We are not allowed to park at a bagged meter for a special event.
3. We are not allowed to park in a buildings valet, private parking lot or loading dock without a zoning permit for the specific location, despite a personal invitation from the building owner or manager.
4. We cannot drive around town and make spontaneous stops, much like an Ice Cream Truck.
5. According to Denver Zoning, we must obtain an annual permit at a location first inspected and then approved by Zoning. The permit would allow us to park at that location 7 days a week for a single 4-hour time allotment. The permit would cost $50.00 per year, the location would belong to us and only us, zoning would not allow another truck a permit for that same location. Zoning wasn’t sure if the permit could be shared by other trucks if we didn’t want that location 7 days a week.
6. Zoning did say it was possible that we could have more than one location per year.
7. Zoning didn’t have any answers regarding private events or prepaid parties. Currently we are unclear if we can even park in front of a building or house if the occupant pays for our cupcakes and services.
8. According to our last encounter with Zoning, we should have never received our license without their signoff. Meanwhile our signoff checklist from Excise and License only indicated we needed a signoff from Environmental Health and Safety.
As you can see, it’s been a frustrating string of answers and in fact unclear and very vague. Just who is in charge over at the city building? Why weren’t we informed by Excise and License of our obligations, how were we able to get the license? We need some solid answers! For that reason, we are setting off to get informed and possibly encourage some change. The modern food truck movement that has swept across America and into Denver needs to be mobile, not stationary!
With such a huge success this past year as a result of our truck setting sail, it would be a shame to see Denver lose a great source of revenue. Not only did our sales exceed our expectations and projections on the truck but the truck drove 40% more business to the bakery. It was a win-win situation for us, for Denver, for our neighborhood and fans. Denver would be lucky to have more tax revenue created by the mobile food rebirth.
To our fellow restaurant owners, bakery owners and other food establishment owners, it is not and never will be our intention to park The Denver Cupcake Truck outside your establishments to compromise your business. The Denver Cupcake Truck seeks business in peace with a creative twist.
With that said friends, we sign off. If you can find time to reach out to your local City Council Representatives or the mayor, please do. Together we can make Denver a hot spot for the modern mobile food movement.
Happy New Year!
Sean and Denon Moore
Owners
The Denver Cupcake Truck/Cake Crumbs Bakery
2216 Kearney Street
Denver, CO 80207
thedenvercupcaketruck@cake-crumbs.com
303-861-4912
If you need fans to help petition the city, please let us all know! This sounds ridiculous and very confusing. So confusing that these people are unsure of the rules! I know I would be happy to write letters to the city!
ReplyDeleteWe're drafting a letter today. We're Westminster residents, but Clementine has brought us into Denver proper a ton this year when normally we only need to go into Denver maybe once a year tops. We've come down at least 9-10 times and want to come more! While in town we've not only bought cupcakes but in finding you in all the places you've been, we've seen parts of Denver we didn't know about, and visited sites and shopped in local stores. It's been a huge discovery for us of what a gem we have just south, and all because we went in search of some yummy cupcakes!
ReplyDeleteCity of Denver residents and Cupcake Lovers -- you might want to contact your city council member to let them know about your concern. http://www.denvergov.org/citycouncil/DenverCityCouncil/CouncilMembers/tabid/436358/Default.aspx
ReplyDeleteIt appears that there is some inflexibility in the zoning permits that might require council attention, but mostly you should let them know that you miss your Cupcake Truck and enjoy the fun and good food opportunities afforded by this sort of food service.
Some points you might make:
1. You love the Cupcake Truck and the delicious cupcakes they offer
2. They are experiencing zoning/permitting problems that are interfering with your enjoyment of cupcakes
3. You understand the importance of zoning/permitting in a smoothly run city, but there may be some issues that prevent the Cupcake Truck from operating effectively.
4. You hope the city council member will investigate this by contacting zoning and the Cupcake Truck operators at: Cake Crumbs
2216 Kearney Street - Denver, CO 80207 (303) 861.4912
5. Upscale food vending via truck is an exciting new business sector that provides sales tax revenues to the city and it would be a shame to lose revenue with inflexible zoning and permitting that doesn't fit this new model of business.
6. That other cities, such as Los Angeles have offered this type of food vending, and perhaps some models for zoning and permitting might be found in other city codes.
7. And, it never hurts to thank them for their service to the city, because it's a lot of work and they rarely are appreciated for the hard decisions they have to make.
We follow you success daily from Fort Collins, and love your products. We also own the Butter Cream Cupcakery shops in Fort Collins. We too tried what you are doing, and the permits are structured so it is absolutely impossible to do anything remotely close to what you have been doing in Denver. And even the rules as outlined in your article are not as draconian as Fort Collins. Also I'm sure you have been checking the cupcake blogs around the country revealing that this is not a unique challenge. Since you folks own a brick and mortar shop already (and therefore already incur full overhead) I would hope the city will be easy on you!
ReplyDeleteSo, what's the process for ice cream trucks or corn/popsicle carts to get permits?? Seems like it would be an equivalent process to me, but I'm not making the rules here. If it were me, I'd say keep on keepin' on!
ReplyDeleteNews outlets have been contacted so hopefully they will help expose this!
ReplyDelete9news, Denver Post, Channel 7, Fox 31, & Westword!
You all are terrific! 9News will be out today to give us some exposure. We will conquer this obstacle and continue spreading cheer via The Denver Cupcake Truck!
ReplyDeleteThank you all!
Best of luck to you with the zoning issues. I reposted a portion of your blog at http://mobile-cuisine.com/buisness/legal/off-the-wire-denver-zoning-strikes-the-denver-cupcake-truck/
ReplyDeleteHopefully our Denver readers will be able to push on the Zoning department for you.
-MC
Wow! I am going through some of the same stuff while trying to get my cupcake truck on the streets here in Norman, Ok! The city's permit dept. has changed their minds so many times in the past 6 months with me and my truck isnt even completed yet. Now they are telling me they don't offer a permit for "my type" after I have put 20,000 of hard earned money into my truck. It is very frustrating! I hope you get it all worked out soon! Love your business!
ReplyDeleteLeah
The Cupcake Queen